Global Household Technology Retailer
Installation and Configuration of Edge Management Gateway / out-of-band (OOB) console server
Overview
A major global retailer of household and industrial appliances required a secure and robust out-of-band (OOB) management solution to maintain reliable remote access and control of its critical IT infrastructure.
After a detailed evaluation, the Lantronix EMG 8500 was selected for its advanced security features, scalability, and seamless integration with the client’s existing systems.
Objectives
- Implement secure out-of-band management for critical network devices.
- Ensure network resilience and remote accessibility during primary network outages.
- Strengthen access security through role-based controls and encrypted connections.
- Enable centralised logging and auditing for compliance and visibility.
Solution
NeonHawk designed and delivered a comprehensive, security-focused implementation of the Lantronix EMG 8500, ensuring operational continuity and compliance across multiple global sites.
Key initiatives included:
- Conducting a full security and infrastructure assessment to identify vulnerabilities.
- Deploying a unified security management framework for centralised visibility and control.
- Implementing advanced threat detection and response to mitigate risks in real time.
- Strengthening IoT and device-level security with encryption, secure firmware, and authentication protocols.
- Integrating cloud security best practices to protect sensitive operational data.
- Delivering targeted staff training to reinforce secure management practices and procedural consistency.
Business Benefits
The solution significantly enhanced the resilience, security, and manageability of the client’s IT infrastructure:
- Improved network uptime and faster fault recovery through secure OOB access.
- Reduced operational risk with controlled, auditable remote administration.
- Minimised on-site support requirements, lowering downtime and operational costs.
- Continuous access to critical systems even during network disruptions, ensuring business continuity.
Why NeonHawk
NeonHawk is a trusted partner in delivering innovative digital transformation and infrastructure solutions, with a strong track record across multiple industries. We combine expertise in implementing cutting-edge technology services with the ability to provide specialist IT professionals for critical resourcing needs. This dual capability — offering both end-to-end solutions and on-demand talent — sets us apart, empowering our clients to accelerate growth, improve operational efficiency, and achieve sustainable success.
